Privacy Policy
Last updated: December 13, 2024
Introduction
Southern Prep ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website southernprepky.com and make purchases from us.
Information We Collect
We collect information you provide directly to us, including:
- Contact Information: Name, email address, phone number, shipping address
- Payment Information: Credit card details (processed securely through Stripe)
- Order Information: Products purchased, order history, preferences
- Communication Data: Emails, messages, and feedback you send us
How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders
- Send order confirmations and shipping updates
- Respond to your questions and requests
- Send promotional emails (with your consent)
- Improve our website and services
- Prevent fraud and enhance security
Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information with:
- Service Providers: Companies that help us operate our business (payment processors, shipping carriers)
- Legal Requirements: When required by law or to protect our rights
Payment Security
All payment transactions are processed through Stripe, a PCI-compliant payment processor. We never store your full credit card information on our servers.
Cookies
We use cookies and similar technologies to:
- Remember your shopping cart
- Understand how you use our website
- Improve your shopping experience
You can disable cookies in your browser settings, but this may affect website functionality.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.
Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Opt out of marketing communications
Children's Privacy
Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.
Contact Us
If you have questions about this Privacy Policy, please contact us:
- Email: info@southernprepky.com
- Address: 4559 North Mayo Trail, Pikeville, KY 41501